Groomers Operations and Resources Blog

Head stuck in the sand? Don’t worry - we have answers! This is where 50+ combined years of Dog Grooming business, ideas, dilemmas, questions and musings lives

 
Anna Harch Anna Harch

Exactly WHO are our Clients?

We’re people pleasers and puppy pleasers, but how do we find a balance between the two? And more importantly, which comes first?

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Anna Harch Anna Harch

Navigating Bad Reviews

No one sets out to disappoint their dog owners. If we were, we’d certainly be in the wrong line of work. However, in an industry that is needed by many, it is only truly understood by a small few.

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Anna Harch Anna Harch

Nasty Grass Seeds

So, what is a grass seed, what do they look like and why are they dangerous to our dogs?

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Melanie Thompson Melanie Thompson

Lonely?

Often, we associate loneliness with the physical state of being alone. However, loneliness is primarily a state of mind, which is good news because it suggests that we can address it even when we can't change our physical circumstances.

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Anna Harch Anna Harch

A Groomers Guide to Healthy Snacking

When your clipper battery starts dying, you recharge it. But the workhorse behind your clippers often gets overlooked - the groomer! It’s just as important to keep your body fueled as it is the tools in your arsenal, if not more.

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Anna Harch Anna Harch

Increasing your prices

So how should price increases be approached and communicated to your clients? Let’s have a look at best practice.

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Anna Harch Anna Harch

The Ethics of Matting

So how should price increases be approached and communicated to your clients? Let’s have a look at best practice.

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Anna Harch Anna Harch

Pet Grooming and Hair Splinters

Not only are hair splinters painful (you will normally feel them before you see them), but they can result in infection which can then trigger an immune response from the body.

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Anna Harch Anna Harch

Caged vs Cage-Free Salons

Many salons are promoting ‘cage free’ spaces for dogs. Other businesses actively promote caged spaces. Here is a look at some of the pros and cons for both.

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“In times of change, learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists.”

ERIC HOFFER