Ask Barb
igroomhub’s Agony Aunt Extraordinaire!
MEET BARB
Meet Barb Taylor-Taylor, the grooming world’s golden girl with over 60 fabulous years of experience. With her signature Pomeranian-golden locks, Barb is a true grooming icon, a walking homage to the breeds she adores—full of style, sass, and secrets from decades in the biz.
“Hello there! I’m delighted to meet you all, possums! You know, I began my career when pet grooming was still a novelty, back when scissors were too long, shampoo was too strong, and doodle meant something entirely different. Over my decades in the biz, I’ve perfected my craft, mastering every trick from hand-scissoring to handling the most spirited clients.
Now semi-retired (we never really give it up, do we?) I spend my days sipping tea (Lady Grey), hosting my crochet club, and answering grooming dilemmas as igroomhub’s Agony Aunt. If you’re in need of guidance or just a fresh perspective, I’ve got you covered like mint on a julep! I can’t wait to hear from you!”
(It’s totally anonymous!)
Grappling with Grinches
I’m having trouble with my clients and we’ve only just touched the surface of silly season.
Even clients that are usually sweet have been getting a little nasty and I’m not sure how to deal with it.
Stevie Nicked
I really struggle with communicating accidents or injuries with clients.
Do you have any tips to make this a less stressful experience?
No Good at Goodbyes
I have tried many times to groom a particular dog in my salon, who is extremely aggressive and is only getting worse at each visit. I’m not sure if it's safe to continue providing my services.
When is it time to part ways with a client and how should it be approached?
Overworked Scissorhands
Lately I've been reading about groomers burning out on the Facebook forums.
What can we do to prevent this from happening?
How do we support each other?
How do we stop it from happening to future groomers? …
Shave and Save Saga
Dear Barb, I have trouble explaining to clients why I charge additional fees for matting if I’m just shaving the dog anyway. Sometimes I won’t charge extra just to avoid the conversation. How do I explain the extra charge to clients?
Tick Tock Influencer
Hi Barb, I feel like I take too long with my full grooms. How can I get quicker? I have been grooming for almost a year now, but I still feel slow.
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